General terms and conditions of Kämp Group table reservations as of 2 February 2015

1. Prices
All prices are in euros and include VAT.

2. Setup Charge
All facilities are subject to a charge, unless mentioned otherwise in the offer. Meeting and break out rooms are charged with separate rent specific to the premises. Changes in furniture, extra furniture and other arrangements are charged separately. Audio and audio-visual services and devices which are not part of the basic fixtures of the restaurant/meeting facility will be charged separately. If on request of the orderer the supplier of the served goods acquires special permits such as an extended license to dispense alcohol or a notification on temporary catering or undertakes special arrangements such as acquiring a show, band, decorations and structures, etc., the orderer shall be liable for all costs incurred by these actions.

3. Methods and terms of payment
Payment Method must be agreed on when confirming the reservation. Possible payment methods are credit card / debit card, cash, full prepayment or bank transfer 7 days after receiving the invoice.

Bank transfer is possible only for the invoicing customers of Kämp Group based in Finland. Please note that Kämp Group does not invoice international customers. The current applicable invoicing charge in use at Kämp Group will be added to the invoice. If the invoice for the event is divided on the customer’s request, the invoicing charge will be added to each separate invoice. Penalty interest is regulated by the Interest Act. Please inform invoicing address and invoice reference in advance.

4. Orderer’s responsibility
The orderer is responsible for protecting the rented facilities or fixtures from damage. The orderer shall be responsible for all damage caused to the premises or its movables by the devices, personnel, performers or event attendees of the orderer. The orderer is responsible for all equipment and movables they have brought to the premises. The orderer agrees to follow the instructions given by the staff of the location in matters concerning the usage of the house, furniture and devices. In the case of an accident, Kämp Group shall charge the orderer for all repairs and cleaning costs, etc.

5. Assigning the contract
The customer shall not have the right to assign the contract or sign over the rented facilities to a third party without the consent of the M&E venue in question.

6. Shared choice of menu
Parties of less than 10 people may order from the menu at the location and pay separately. Parties of 10 and over 10 people are required to place an order on dishes and drinks in advance and shall be charged as a group. If the catering ordered is not a shared choice of menu, the dishes will be charged as à la carte orders.

7. Order confirmation and verifying the total number of attendees
The order confirmation must include:

  • total number of attendees
  • schedule and programme of the event, catering and times of meals and possible special diets and allergies
  • names and contact details of hosts

Private events

  • order confirmation at the latest two (2) weeks before the date of the event
  • after order confirmation number of participants can be changed +/- 10%
  • Final confirmation of participants latest four (4) business days before the reservation

Reservations for 10 and over 10 people

  • order confirmation at least one (1) week before the date of the event
  • after order confirmation number of participants can be changed +/- 10%
  • Final confirmation of participants latest three (3) business days before the reservation

Reservations for less than 10 people

  • order confirmation at the latest three (3) business days before the date of the event.

The final invoice is based on the total number of attendees confirmed with the order confirmation. If the total number of
attendees is reduced, the total number of attendees confirmed when making the order confirmation shall be the basis for
invoicing. If the order confirmation has not been submitted by the deadline, we reserve the right to choose the best alternative in
catering at average prices. After the deadline for any changes Kämp Group shall reserve the right to revise the price of the event
and renegotiate other details of the event.

8. Validity of a table reservation
A table reservation is valid 15 minutes from the agreed time of arrival. Kämp Group reserves the right to charge a reservation fee
for a table reservation.

9. Cancellation terms
The order by the orderer is binding. However, the orderer may cancel the order, in which case Kämp Group reserves the right to charge
a cancellation fee according to the below cancellation terms. If the details and catering of the event have not been agreed on, the grounds
for the cancellation charge is lowest-priced offer-related menu.

 Size of the event Cancellation date and terms
less than 10 people 3 business days before the date of the event
- no charge
2 days before the date of the event
- 50% of the order value
0-1 days
- 100% of the order value
10-19 people 7 days before the date of the event
- no charge
4 days before the date of the event
- 50% of the order value
0-3 days before the date of the event
- 100% of the order value
20-30 people 14 days before the date of the event
- no charge
7-13 days before the date of the event
- 50% of the order value
0-6 days before the date of the event
- 100% of the order value
31-50 people 21 days before the date of the event
- no charge
14-20 days before the date of the event
- 50% of the order value
0-13 days before the date of the event
- 100% of the order value
over 50 people
or a private 
event
30 days before the date of the event
- no charge
14-29 days before the date of the event
- 50% of the order value
0-13 days before the date of the event
- 100% of the order value